This policy explains what Rocky Comfort collects, how it's used, who it's shared with, and what control you have over it.
The short version
- We collect the minimum needed to run the app: your Apple sign-in identifier, your property intake answers, and your subscription status.
- The written guides work entirely on your device. Reading them sends us nothing.
- We don't sell your data or use it for advertising.
Information we collect
Account information
When you sign in with Apple, we receive a unique identifier for your account. If you choose Apple's private email relay, we never see your real email address.
We store:
- Your Apple user identifier
- Your email address, only if you chose to share it
- Account creation date
We do not collect your name, phone number, or postal address.
Property intake answers
When you set up your property profile, we store your answers:
- Acreage range (a bucket, not an exact figure)
- Region
- Land management goals
- Approximate land composition
- Experience level
- Primary challenge and planning horizon
- Whether you're interested in prescribed fire, herbicide, chainsaw work, or trapping
This personalizes which guides you see and gives the crew context during chat. We do not collect your property's address or coordinates.
Subscription information
We store your subscription tier, status, and expiration, plus Apple's transaction identifiers. Payment is handled entirely by Apple — we never see your card details.
Usage and diagnostics
We collect limited technical data: app version, device type, crash reports, and errors. This is used to fix problems.
Third-party services
We share limited information with these providers so the app can work:
- Apple — authentication, payment processing, and subscription management, under Apple's own privacy policy
- Cloudflare — hosts our backend and database
We do not share your information with advertisers, data brokers, or analytics companies that build profiles across services.
How your data is used
- Personalizing which guides and regional content you see
- Generating your property plan
- Verifying your subscription and unlocking content
- Fixing bugs and improving the app
- Responding when you contact support
We do not use your information for advertising or sell it to anyone.
Data retention
- Account and property information — kept while your account is active
- Subscription records — retained as required for tax and accounting purposes
- Diagnostics — retained for a limited period, then deleted
When you delete your account, we delete your personal information within 30 days, except records we're legally required to keep.
Your rights
Access — request a copy of what we hold about you.
Correction — change your property profile in the app at any time.
Deletion — delete your account in Settings → Account → Delete account, or email us. This removes your profile and property information.
Data portability — request your data in a machine-readable format.
Depending on where you live, you may have additional rights under laws such as the GDPR or the CCPA. Contact us and we'll honor them.
Children
Rocky Comfort is not directed at children under 13, and we do not knowingly collect information from them. If you believe a child has provided us information, contact us and we'll delete it.
Offline use
The written guides and field guide are stored on your device and work with no network connection. Reading them transmits nothing.
Security
We use encryption in transit, Apple's authentication system, and access controls on our systems. No system is perfectly secure, but we take reasonable measures to protect your information.
Changes
If we materially change how we handle your data, we'll notify you in the app and ask for renewed consent where required.
Contact
Rocky Comfort LLC
Info@rockycomfortlifestyle.com
8735 Dunwoody Place, Ste N
Atlanta, GA 30350
Rocky Comfort